Skip to main content

How do I do a hard refresh of my browser?

Sometimes your browser may store old versions of the Easy PV code and this can cause issues. A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page. This could include new scripts, styles or features. Here's how you can clear your cache through a hard refresh on any browser:

Google Chrome

  • Load any page on the Easy PV site and make sure you are logged in
  • Windows users: hold down Ctrl and then press F5 on your keyboard (alternatively hold down Ctrl + Shift and press R on your keyboard)
  • Mac users: hold down Cmd and Shift and then press R on your keyboard

Firefox

  • Load any page on the Easy PV site and make sure you are logged in
  • For Windows users: hold down Ctrl and then press F5 on your keyboard
  • Mac users: hold down ? Cmd and ? Shift and then press R on your keyboard

Safari (Mac)

  • Load any page on the Easy PV site and make sure you are logged in
  • Go to Safari > Empty Cache, or hit Opt + Cmd + E
  • To refresh, click the refresh button on the address bar or press Cmd + R

Microsoft Edge/Internet Explorer (Windows)

  • Load any page on the Easy PV site and make sure you are logged in
  • Hold down Ctrl and then press F5 on your keyboard (alternatively hold down Ctrl + Shift and press R on your keyboard)

Important: Clicking the "Refresh" icon on your browser address bar is not a hard refresh.

Back to top