Customer proposal
Why does the quote page still show components I've removed from a project?
If you changed the component after initially opening the financial task, you will need to refresh...
Why are the incorrect tariffs being used in the proposal?
If the tariffs in the proposal do not match the ones you've set up, it's likely you're using the ...
How can I remove VAT from the cost on the proposal?
You can do so by following these steps: Navigate to the Financial task Click the pen in the t...
My customer proposoal isn't loading - why?
If your report isn't loading, it's likely because Easy PV is missing some information it needs to...
Why is the battery page is showing as incomplete but I have a battery in the project?
This page can only generate with the Easy PV or MCS self-consumption method selected in the Finan...
Why is the payback period on my Easy PV project different from an identical design produced on a different software?
There is a variety of reasons the payback period could have come out differently. Even with ident...
How do I attach my logo/branding to the customer proposal or Easy PV project report?
To attach your Logo to the Easy PV Project Report navigate to My Account in the top right of the ...
The 3D image on the proposal has not updated after I made changes, how do I fix this?
The overview image must be updated when changes are made to the design. To do this, navigate to t...
How do I hide/show line prices on the customer proposal quote page?
Select Customer Proposal from the Tasks drop-down menu. In the section titled Quotation you ca...
Where do the numbers on the Financial Benefits page come from?
The Financial Benefits calculated based on the tariffs that you input. You can take a look at how...