# How do I do a hard refresh of my browser?

Sometimes your browser may store old versions of the Easy PV code and this can cause issues. A **hard refresh** clears your browser cache for a specific page, which forces it to load the most recent version of that page. This could include new scripts, styles or features. Here's how you can clear your cache through a hard refresh on any browser:

#### Google Chrome

- Load any page on the Easy PV site and make sure you are logged in.
- Windows users: hold down **`Ctrl`** and then press `<strong>F5</strong>` on your keyboard (alternatively hold down **`Ctrl` + `Shift`** and press `<strong>R</strong>` on your keyboard).
- Mac users: hold down `<strong>Cmd</strong>` and `<strong>Shift</strong>` and then press `<strong>R</strong>` on your keyboard.

#### Firefox

- Load any page on the Easy PV site and make sure you are logged in.
- For Windows users: hold down **`Ctrl`** and then press `<strong>F5</strong>` on your keyboard.
- Mac users: hold down `<strong>Cmd</strong>` and `<strong>Shift</strong>` and then press `<strong>R</strong>` on your keyboard.

#### Safari (Mac)

- Load any page on the Easy PV site and make sure you are logged in
- Go to Safari &gt; Empty Cache, or hit **`Opt`** + `<strong>Cmd</strong>` + `<strong>E</strong>`
- To refresh, click the refresh button on the address bar or press `<strong>Cmd</strong>` + `<strong>R</strong>`

#### Microsoft Edge/Internet Explorer (Windows)

- Load any page on the Easy PV site and make sure you are logged in
- Hold down **`Ctrl`** and then press `<strong>F5</strong>` on your keyboard (alternatively hold down **`Ctrl` + `Shift`** and press `<strong>R</strong>` on your keyboard).

<p class="callout warning">Important: Clicking the "Refresh" icon on your browser address bar is **not** a hard refresh.</p>