How do I do a hard refresh of my browser?
Sometimes your browser may store old versions of the Easy PV code and this can cause issues. A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page. This could include new scripts, styles or features. Here's how you can clear your cache through a hard refresh on any browser:
Google Chrome
- Load any page on the Easy PV site and make sure you are logged in
- Windows users: hold down Ctrl and then press F5 on your keyboard (alternatively hold down Ctrl + Shift and press R on your keyboard)
- Mac users: hold down Cmd and Shift and then press R on your keyboard
Firefox
- Load any page on the Easy PV site and make sure you are logged in
- For Windows users: hold down Ctrl and then press F5 on your keyboard
- Mac users: hold down ? Cmd and ? Shift and then press R on your keyboard
Safari (Mac)
- Load any page on the Easy PV site and make sure you are logged in
- Go to Safari > Empty Cache, or hit Opt + Cmd + E
- To refresh, click the refresh button on the address bar or press Cmd + R
Microsoft Edge/Internet Explorer (Windows)
- Load any page on the Easy PV site and make sure you are logged in
- Hold down Ctrl and then press F5 on your keyboard (alternatively hold down Ctrl + Shift and press R on your keyboard)
Important: Clicking the "Refresh" icon on your browser address bar is not a hard refresh.