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Can I get a free trial of Pro?
If you are interested in a free trial please get in touch at help@easy-pv.co.uk. Please do also b...
What are the associated costs?
Easy PV Pro costs £35 (plus VAT) per user, per month. If you are looking to have many users, it m...
Is there external CRM integration with Pro?
Yes, Easy PV Pro gives you access to our API key which can be used to integrate with popular CRM ...
Can Easy PV Pro be used as a QMS?
No, at the moment Easy PV Pro cannot be used as a QMS. However, we are working towards this funct...
Can I have a custom cover page?
Yes, further information on how to include a custom cover page and the range of other features av...
What additional features do I get with Pro?
Easy PV Pro has loads of extra features, these include: Group functionality which will allow...
Does Magic design mode work in my area?
If you notice that Magic scanning isn't working for a customer's property, this is most likely be...
Which design mode should I use?
Each design mode has benefits depending on the type of project or design you are working on, deta...
The MCS self-consumption calculator doesn’t work for my project - why?
The MCS self-consumption calculator won’t work for projects with an annual generation greater tha...
Why won't the structural calculations work for my project?
Not all combinations of roof material types and mounting systems have structural calculations in ...
How do I hide line prices in the customer proposal?
Select Customer Proposal from the Tasks drop-down menu. In the section titled Quotation you can c...
My customer proposoal isn't loading - why?
If your report isn't loading, it's likely because Easy PV is missing some information it needs to...
The payback period is too long, how can I fix this?
There are a few things that can help with the payback period. The payback period is calculated by...
Why do some of the financial savings appear to be different on the Customer Proposal and Easy PV Project Report?
Easy PV uses two different methods of calculating financial savings. 1) We do a basic calculatio...
Why are there two consumption figures to choose from in the financial task?
If you have completed both the MCS self-consumption calculation (end of the performance task) and...
I have added a new inverter in 'My Components', but I'm unable to allocate panels to its inputs. How do I fix this?
When you add an inverter and are having difficulty, you will need to navigate back to My Componen...
Can I do commercial or industrial designs in Easy PV?
Yes, please note that Easy PV is currently optimised for domestic installs, but you can use it fo...
Can I pay Easy PV to design a project for me?
No, this is not a service we offer at Easy PV, but if you’re struggling to use the software, you ...
I added a hybrid inverter to ‘My Components’ but can’t add a battery to it in the Inverter Task.
If you are trying to use custom Hybrid Inverter and Battery components - you will need to make su...
Interacting with forms and files
Within Easy PV and Heatpunk, users complete forms and generate PDF reports. In your application y...