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The 3D image on the proposal has not updated after I made changes, how do I fix this?

FAQs Customer proposal

The overview image must be updated when changes are made to the design. To do this, navigate to t...

Updated 1 week ago by Daisy

How is the payback period calculated?

FAQs Financial task

The payback period is the time it takes for the benefits of the system to outweigh the costs. Ea...

Updated 1 week ago by Daisy

Why do some of the financial savings appear to be different on the Customer Proposal and Easy PV Project Report?

FAQs Financial task

Easy PV uses two different methods of calculating financial savings. 1) We do a basic calculatio...

Updated 1 week ago by Daisy

Why are there two consumption figures to choose from in the financial task?

FAQs Financial task

If you have completed both the MCS self-consumption calculation and the Easy PV consumption calcu...

Updated 1 week ago by Daisy

The payback period is too long, how can I fix this?

FAQs Financial task

There are a few things that can help with the payback period. The payback period is calculated by...

Updated 1 week ago by Daisy

My customer proposoal isn't loading - why?

FAQs Customer proposal

If your report isn't loading, it's likely because Easy PV is missing some information it needs to...

Updated 1 week ago by Daisy

How do I attach my logo/branding to the customer proposal or Easy PV project report?

FAQs Customer proposal

To attach your Logo to the Easy PV Project Report navigate to My Account in the top right of the ...

Updated 1 week ago by Daisy

Why is the battery page is showing as incomplete but I have a battery in the project?

FAQs Customer proposal

This page can only generate with the Easy PV or MCS self-consumption method selected in the Finan...

Updated 1 week ago by Daisy

Why is my date in the wrong format?

FAQs General

This is set by your device or browser settings, which may be set to English (US), giving the Amer...

Updated 1 week ago by Daisy

How do I set up an all-in-one inverter?

FAQs Custom components

To add an all-in-one inverter, follow these steps:  Set up a custom hybrid inverter Set up a ...

Updated 2 weeks ago by Daisy

What are the differences between the MCS and Easy PV self-consumption calculations?

FAQs Performance and consumption task

This guide applies to easy-pv.co.uk. For easy-pv.ie only the Easy PV method is available. There ...

Updated 3 weeks ago by Daisy

The power of choice: Why flexible payment options are so important

News and updates

Residential solar has moved firmly into the mainstream over the last few years, and the profile o...

Updated 3 weeks ago by Matt Agnes

How can I share components with other people in my pro team?

FAQs Custom components

Navigate to My Components  Select the component type and component you want to share Clic...

Updated 1 month ago by Daisy

The mounting system I want to use isn't an option in the panels task, what can I do?

FAQs Panels, inverter and electrical

If the mounting system you'd like to use is not listed in the panels task, select No mounting. Th...

Updated 1 month ago by Daisy

How is DC cable sizing and voltage drop calculated?

FAQs Panels, inverter and electrical

Easy PV returns the smallest cable cross-sectional area that achieves a voltage drop less than 1%...

Updated 1 month ago by Daisy

The max voltage calculated in the inverter task doesn't match the Voc from the panel datasheet, why is this?

FAQs Panels, inverter and electrical

The max voltage factors in both the open circuit voltage (Voc) and the temperature coefficient (Δ...

Updated 1 month ago by Daisy

I can’t allocate my panels to an inverter - all the options are red.

FAQs Panels, inverter and electrical

When all of the allocation options are red, Easy PV has determined the panel/inverter combination...

Updated 1 month ago by Daisy

GSE showing as not compatible with my panel but I've checked that is it compatible - why?

FAQs Custom components

Open up the details for your custom panel and follow these steps  Click the text 'Compatible w...

Updated 1 month ago by Daisy

How can I factor VAT into the cost?

FAQs Financial task

Yes, you can do so by following these steps: Navigate to the Financial task Click the pen in ...

Updated 1 month ago by Daisy

I added a battery in ‘My Components’ but it isn’t showing up as an option in the inverter task.

FAQs Custom components

When you add a battery component, you must ensure that you have set the compatibility with your c...

Updated 1 month ago by Daisy