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The battery page is showing as incomplete but I have a battery?

FAQs Customer proposal

This page can only generate with the Easy PV or MCS self-consumption method selected in the Finan...

Updated 4 months ago by Daisy

Where is section C, D and E of the performance report?

FAQs Performance and consumption task

These sections are displayed in both the MCS performance report and the performance and battery p...

Updated 4 months ago by Daisy

Manual panel allocation

Performance and consumption

Manually allocating panels is slightly different depending on whether the panels are optimised or...

Updated 4 months ago by Daisy

Introduction to Quick Roof design mode

Buildings and roofs

With Easy PV's Quick Roof design mode you can model a roof without using satellite imagery, makin...

Updated 4 months ago by Daisy

Irregular Buildings in 3D design mode

Buildings and roofs

The irregular building tool allows you to create unusual roof shapes that cannot be modelled usin...

Updated 4 months ago by Daisy

Performance task

Performance and consumption

The performance task uses the system data, location and shading information to estimate the annua...

Updated 4 months ago by Daisy

What do I set as the orientation in Quick Roof?

FAQs Buildings and roofs

For Quick Roof projects, you have to directly set the orientation rather than it being calculated...

Updated 5 months ago by Daisy

Custom accessories and other components

Creating components

To add a custom accessory in Easy PV navigate to My Components > Accessories on the left-side men...

Updated 5 months ago by Daisy

Custom battery

Creating components

To add a custom battery in Easy PV navigate to My Components > Batteries on the left-side menu or...

Updated 5 months ago by Daisy

Custom inverters

Creating components

To add a custom inverter in Easy PV navigate to My Components > Inverters on the left-side menu o...

Updated 5 months ago by Daisy

Custom solar panels

Creating components

To add a custom panel in Easy PV navigate to My Components > Solar Panels on the left-side menu o...

Updated 5 months ago by Daisy

Why are the weight loading calculations failing for my plain tile roof?

FAQs Structural task

Weight loading calculations will often fail for plain tile roofs. This is because we use MCS defa...

Updated 5 months ago by Daisy

Getting started

Developer guidelines

Our API for Easy PV and Heatpunk is open, and we welcome developers working on new integrations f...

Updated 5 months ago by Matt Agnes

What is the difference between orthorectified and standard satellite imagery?

FAQs Buildings and roofs

The orthorectified map is geometrically corrected to give more accurate dimensions. The standard ...

Updated 6 months ago by Daisy

The 3D image on the proposal has not updated after I made changes, how do I fix this?

FAQs Customer proposal

The overview image must be updated when changes are made to the design. To do this, navigate to t...

Updated 6 months ago by Daisy

What is self-consumption?

FAQs Performance and consumption task

Self-consumption is the proportion of electricity generated that is then consumed within the prop...

Updated 6 months ago by Daisy

How do I do a hard refresh of my browser?

FAQs General

Sometimes your browser may store old versions of the Easy PV code and this can cause issues. A ha...

Updated 6 months ago by Matt Agnes

How is the payback period calculated?

FAQs Financial task

The payback period is the time it takes for the benefits of the system to outweigh the costs. Ea...

Updated 6 months ago by Daisy

Where do the numbers on the Financial Benefits page come from?

FAQs Customer proposal

The Financial Benefits calculated based on the tariffs that you input. You can take a look at how...

Updated 6 months ago by Daisy

How can I factor VAT into the cost?

FAQs Financial task

Yes, you can do so by following these steps: Navigate to the Financial task Click the pen in ...

Updated 6 months ago by Daisy