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Editing and creating tariffs
This guide applies to the easy-pv.co.uk and easy-pv.ie versions of Easy PV. The information provi...
Connecting to Midsummer
This guide applies to the easy-pv.co.uk and easy-pv.ie versions of Easy PV. The information provi...
Quick Roof
This guide applies to the easy-pv.co.uk and easy-pv.ie versions of Easy PV. The information provi...
Irregular Building Tool in 3D design mode
This guide applies to the easy-pv.co.uk and easy-pv.ie versions of Easy PV. The information provi...
I added a battery in ‘My Components’ but it isn’t showing up as an option in the Inverter task.
When you add a battery component, you must ensure that you have checked the appropriate checkbox ...
I’ve done a 3D design, can I include the 3D preview in the customer proposal document?
Yes, select Customer Proposal from the Tasks drop-down menu. In the bottom section titled Overvie...
Can I add components that aren't listed on Easy PV?
Yes, for instructions on how to add different components, please read our full component upload g...
I can’t allocate my panels to an inverter - all the options are red.
When all of the allocation options are red, Easy PV has determined the panel/inverter combination...
Can I send emails from my email address rather than an Easy PV address?
By default emails sent from Easy PV will send from a “no reply” email address, with your own emai...
Can I edit the required documents and have them be e-signed?
No, you cannot change the required documents in the document manager or have custom documents e-s...
Can I change the email templates or add new ones?
The current email templates can only be edited on a case by case basis and new templates cannot b...
Can I get a free trial of Pro?
If you are interested in a free trial please get in touch at help@easy-pv.co.uk. Please do also b...
Can Easy PV Pro be used as a QMS?
No, at the moment Easy PV Pro cannot be used as a QMS. However, we are working towards this funct...
Does Magic design mode work in my area?
If you notice that Magic scanning isn't working for a customer's property, this is most likely be...
Which design mode should I use?
Each design mode has benefits depending on the type of project or design you are working on, deta...
Why won't the structural calculations work for my project?
Not all combinations of roof material types and mounting systems have structural calculations in ...
Why do some of the financial savings appear to be different on the Customer Proposal and Easy PV Project Report?
Easy PV uses two different methods of calculating financial savings. 1) We do a basic calculatio...
I have added a new inverter in 'My Components', but I'm unable to allocate panels to its inputs. How do I fix this?
When you add an inverter and are having difficulty, you will need to navigate back to My Componen...
Can I pay Easy PV to design a project for me?
No, this is not a service we offer at Easy PV, but if you’re struggling to use the software, you ...
I added a hybrid inverter to ‘My Components’ but can’t add a battery to it in the Inverter Task.
If you are trying to use custom Hybrid Inverter and Battery components - you will need to make su...