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Is there external CRM integration with Pro?
Yes, Easy PV Pro gives you access to our API key which can be used to integrate with popular CRM ...
Can Easy PV Pro be used as a QMS?
No, at the moment Easy PV Pro cannot be used as a QMS. However, we are working towards this funct...
What additional features do I get with Pro?
Easy PV Pro has loads of extra features, these include: Group functionality which will allow...
Does Magic design mode work in my area?
If you notice that Magic scanning isn't working for a customer's property, this is most likely be...
Which design mode should I use?
Each design mode has benefits depending on the type of project or design you are working on, deta...
Why won't the structural calculations work for my project?
Not all combinations of roof material types and mounting systems have structural calculations in ...
Why do some of the financial savings appear to be different on the Customer Proposal and Easy PV Project Report?
Easy PV uses two different methods of calculating financial savings. 1) We do a basic calculatio...
I have added a new inverter in 'My Components', but I'm unable to allocate panels to its inputs. How do I fix this?
When you add an inverter and are having difficulty, you will need to navigate back to My Componen...
Can I pay Easy PV to design a project for me?
No, this is not a service we offer at Easy PV, but if you’re struggling to use the software, you ...
I added a hybrid inverter to ‘My Components’ but can’t add a battery to it in the Inverter Task.
If you are trying to use custom Hybrid Inverter and Battery components - you will need to make su...
Interacting with forms and files
Within Easy PV and Heatpunk, users complete forms and generate PDF reports. In your application y...
Setting Up Speedy PV
Speedy PV is an instant estimate and lead generation tool that can be embedded in your website to...
Can I do a battery-only project?
At the moment, this is not yet a supported feature. However, if you would like to quote a battery...
How do I link my Midsummer Account to pull over my trade prices?
To link your Midsummer wholesale account, please follow this guide. If you do not yet have a Mi...
How do I cancel my Pro subscription?
If you wish to cancel your subscription, you may do so at any point from the Pro Account Settings...
Can I get a refund if I don’t like Pro?
As per our terms and conditions, we cannot offer a refund if you cancel your subscription.
Is there an Easy PV app for the surveys task?
The survey task can be completed from any device with a mobile connection, including mobile phone...
What happens to all my cloud stored documents if I cancel my Pro Subscription?
As per data retention regulations, we will hold your documents according to our data retention po...
Can I share projects with other people in my team?
Yes! In order to share a project you've created with your team, firstly navigate to the Projects ...
Can I upload a CAD file or design PDF to use when doing a design?
At the moment, this is not yet a supported feature. However, our developers are hard at work and ...