Search Results

When you add an inverter and are having difficulty, you will need to navigate back to My Components and open the inverter you have added. Under the Solar section make sure you have added trackers, if you have not added them the Solar section will look like thi...

When you add a battery component, you must ensure that you have checked the appropriate checkbox to set its compatibility with your custom inverter category or specific inverter Create battery component  Under battery rules select 'Selected inverter groups...

If you are trying to use custom Hybrid Inverter and Battery components - you will need to make sure you have added the battery as its own component. You can do this under Components > Edit Batteries. Make sure you select the checkbox under 'Rules' to set its ...

Easy PV Pro has loads of extra features, these include: Group functionality which will allow you to share projects and components and manage your team, and set standard company details for the whole team as well as an automatic price calculator. Orga...

Easy PV Pro costs £35 (plus VAT) per user, per month. If you are looking to have many users, it may be worth looking at our enterprise option which may come out at a lower cost. 

Please get into contact with us at help@easy-pv.co.uk and we’ll get this sorted for you.

As per data retention regulations, we will hold your documents according to our data retention policy but they will become unavailable to you. If you wish to keep a record of any documents please do download them and store them as they are generated.

If you are interested in a free trial please get in touch at help@easy-pv.co.uk. Please do also book one of our demo webinars to see what Pro can do for you!

As per our terms and conditions, we cannot offer a refund if you cancel your subscription.

If you wish to cancel your subscription, you may do so at any point from the Pro Account Settings on the left if you are either an owner or admin of the group. Otherwise you will need to ask a member of your team who is an owner or admin.

Yes, Easy PV Pro gives you access to our API key which can be used to integrate with popular CRM platforms, further information about this can be found in our developer guidelines. 

No, at the moment Easy PV Pro cannot be used as a QMS. However, we are working towards this functionality with the document management options currently available.

Yes, further information on how to include a custom cover page and the range of other features available can be found here. 

By default emails sent from Easy PV will send from a “no reply” email address, with your own email address is CC’ed. You can configure your email settings in Pro account settings > Emails so emails will come from your own domain. 

The current email templates can only be edited on a case by case basis and new templates cannot be added.

No, you cannot change the required documents in the document manager or have custom documents e-signed but you can upload as many documents as you wish to individual projects. 

The survey task can be completed from any device with a mobile connection, including mobile phones and tablets. Unfortunately, there is no app available for this at the moment.

Yes, you can set this up in My Account > Preferences by toggling on the sharing permissions you would like to be enabled by default. 

Our API for Easy PV and Heatpunk is open, and we welcome developers working on new integrations for CRMs, job management platforms and other applications. If you have an application that you would like to connect please give us a shout - we'd be really happy t...

Speedy PV is an instant estimate and lead generation tool that can be embedded in your website to allow your customers to get an immediate indication of the suitability of their property for solar, and an indicative price. Leads generated by the tool are impor...